Carrier Analytics

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Client challenges

Project Scope

Our client is large US retailer who with a need for analytical capability on logistics data with automatically generated visualizations through Datameer.

Solution

Combining data

Datametica built a solution to combine the shipment data provided by logistics companies along with the customer order data from the order management systems to generate insights into shipment activities and pick-up delays and other exceptional conditions that affects company profits or customer service.

Benefits

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Better service

Improved service after the sale

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Customer satisfaction

Improved customer satisfaction

continuous
Customer understanding

Facilitates understanding of any issues faced by customer

customercentric
Customer loyalty

Improved customer loyalty

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