Our client is large US retailer who with a need for analytical capability on logistics data with automatically generated visualizations through Datameer.
Datametica built a solution to combine the shipment data provided by logistics companies along with the customer order data from the order management systems to generate insights into shipment activities and pick-up delays and other exceptional conditions that affects company profits or customer service.
Improved service after the sale
Improved customer satisfaction
Facilitates understanding of any issues faced by customer
Improved customer loyalty