Our client is an American retail giant who wanted to carry out the shipment analytics automatically and facilitate visualization over Datameer.
Datametica built a solution to combine the shipment data provided by logistics companies along with the customer order data from the order management systems to generate insights into various reasons behind shipment cancellations and delays and any other exceptional conditions that affect company profits.
Improved after sales services
Improved customer satisfaction
Facilitates understanding of issues faced by customer
Increased Customer Loyalty
Tools / Technologies
- Altova Mapforce, smooks